Trace Systems is a leader in Enterprise IT services, providing customers with mission critical services across a global scale. We understand the challenges and complexities faced by our customers from the data center to down-range tactical instantiations. We leverage our expertise to reliably manage a full range of Enterprise IT services in a way that is both highly effective and repeatable, as demonstrated by our ISO and CMMI certifications and appraisal. Trace delivers global, full lifecycle IT systems and services to help our customers effectively and efficiently carry out their missions.
Through systematic management and delivery framework, Trace provides customers with scalable options for all asset management needs. Trace uses Government order processing systems and is experienced in consolidating information into a single database to more efficiently track large volumes of assets.
- Scalable, Full Scope Options
- Requirements Optimization and Support
- Multiple Gateway, Asset Tracking, and Configuration Report Consolidation
Trace provides broad systems engineering expertise and leadership across technology capability areas. Our technology planning, requirement management and analysis, engineering analysis, implementation support, operations support, and transition management affects the entire DoD Information Systems Network (DISN) enterprise.
- Network Management Support
- Active Monitoring and Network Control
- Systems & Network Engineering
Trace has an outstanding reputation providing Tier I, II, and III Service Desk Support to the DoD, ensuring optimal performance and continual functionality of IT systems and related equipment and devices for users worldwide. Trace’s approach to help desk services and IT Service Management (ITSM) incorporates experience managing some of the most challenging DoD C4IM environments, both in major datacenters as well as within tactical Network Operations Centers (NOCs) while deployed in wartime locations.
- 24x7x365 Global Service Desk Support
- Tier I, II, and III Support
- Expert Service Technicians
Trace supplies a comprehensive array of Data Center Operations support solutions and provides system installations ranging from the data center to the end user. Our team is on the forefront of data center installations in multiple OCONUS locations, and our virtualization capability enables the government to create private cloud environments with significantly reduced expense.
- Secure Workflow & Process Optimization
- Systems Installations from Data Center to Down-Range
- Virtualized Data Center Solutions as a Service (VDCaaS)